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About the West Health-Gallup Center on Healthcare in America

The Center on Healthcare in America is a joint initiative from West Health and Gallup. Together, we share a mission to elevate the voices and lived experiences of Americans within the healthcare system.

Through rigorous research and human-centered storytelling, we bring greater visibility to how people engage with and are impacted by the care they receive.

Gallup contributes world-class expertise in public opinion research and analytics. West Health brings a deep knowledge of healthcare and aging research. Together, we've created a trusted, objective platform that provides decision-makers with actionable, evidence-based insights to shape a more people-centered system.

The Center's Mission

The Center conducts rigorous, representative research to identify issues and trends that traditional metrics often overlook.

Our insights reveal the complex and sometimes conflicting experiences Americans have with the healthcare system.

It focuses on three key pillars that define the structure of the U.S. healthcare system and affect the daily lives of the millions who depend on it.

  • Cost Icon Cost
  • Quality Icon Quality
  • Access Icon Access

Explore the Center's Work

Screenshot of the Explore page: left, Pennsylvania map: right, bar chart of survey data about healthcare costs.

Explore national and local trends showing how Americans experience healthcare. Download data, track changes over time and hear directly from survey respondents.

What You'll Find:

  • National data capture how Americans experience the healthcare system — what works, what doesn't, and how perceptions, concerns and expectations are shifting over time.
  • State-level data offer localized insights, allowing users to compare how healthcare is experienced across all 50 states and against national averages.
  • Long-term trends reveal how public views and experiences have evolved over more than two decades, highlighting both progress and persistent challenges.
  • Interactive tools let users work with the data to explore differences and similarities across groups.
  • Survey respondents talk about their experiences with the healthcare system in their own words.

Who We Are

About West Health

Solely funded by philanthropists Gary and Mary West, West Health is a family of nonprofit and nonpartisan organizations that include the Gary and Mary West Foundation and Gary and Mary West Health Institute in San Diego and the Gary and Mary West Health Policy Center in Washington, D.C. West Health is dedicated to lowering healthcare costs to enable seniors to successfully age in place with access to high-quality and affordable health and support services that preserve and protect their dignity, quality of life and independence.

About Gallup

Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 80 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world.

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