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Patient perceived benefits of AI-assisted follow-up care
An AI assistant contacts you after a healthcare visit to check on your health, answer questions about your medications or follow-up instructions, and help schedule any recommended follow-up appointments, if needed. If you have more serious questions, concerns, or difficulties following the care plan, you would be connected with a healthcare provider. [ASKED AMONG PATIENTS WITH A PRIMARY CARE PROVIDER] Below is a list of possible benefits of using AI health tools. Which of the following, if any, do you personally think could result from your healthcare provider using AI this way?
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| Administration | Question | Question Options | % of respondents |
|---|---|---|---|
| 2026 - August | Helps answer questions between healthcare visits | Yes | 61% |
| 2026 - August | Helps answer questions between healthcare visits | No | 37% |
| 2026 - August | Helps answer questions between healthcare visits | Refusal | 1% |
| 2026 - August | Makes it easier to understand follow-up instructions | Yes | 63% |
| 2026 - August | Makes it easier to understand follow-up instructions | No | 36% |
| 2026 - August | Makes it easier to understand follow-up instructions | Refusal | 1% |
| 2026 - August | Helps me remember what I need to do after a visit | Yes | 71% |
| 2026 - August | Helps me remember what I need to do after a visit | No | 28% |
| 2026 - August | Helps me remember what I need to do after a visit | Refusal | 1% |
| 2026 - August | Helps me manage my medications | Yes | 57% |
| 2026 - August | Helps me manage my medications | No | 42% |
| 2026 - August | Helps me manage my medications | Refusal | 1% |
| 2026 - August | Makes it easier to schedule follow-up appointments | Yes | 68% |
| 2026 - August | Makes it easier to schedule follow-up appointments | No | 31% |
| 2026 - August | Makes it easier to schedule follow-up appointments | Refusal | 1% |
| 2026 - August | Helps identify problems or concerns sooner | Yes | 59% |
| 2026 - August | Helps identify problems or concerns sooner | No | 40% |
| 2026 - August | Helps identify problems or concerns sooner | Refusal | 1% |
| 2026 - August | Provides support when healthcare staff are unavailable | Yes | 63% |
| 2026 - August | Provides support when healthcare staff are unavailable | No | 36% |
| 2026 - August | Provides support when healthcare staff are unavailable | Refusal | 1% |