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- Telehealth typically in-person without COVID
Thinking of the telehealth care experience that you had in the last 30 days, would you have typically received the care in-person had it not been for other factors, such as the coronavirus/COVID-19 pandemic?
- Yes
- No
- Telehealth visits, self or dependent (last 30 days)
In the last 30 days, how many times have you participated in a telehealth experience for yourself, a dependent, or for someone for whom you serve as a caregiver?
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- Daily emotional experiences
Did you experience the following feelings during A LOT OF THE DAY yesterday?
- Cost for telehealth vs. in-person visits
Thinking of telehealth visits generally, do you think what people pay out-of-pocket for the experience should be more, less, or about the same as for in-person visits?
- More for telehealth visits
- About the same
- Less for telehealth visits
- Telehealth to improve Americans healthcare access
In the future, do you think telehealth will improve access to healthcare for all Americans?
- Yes, it will improve access a lot
- Yes, it will improve access a little
- No, it will not improve access
- Telehealth to improve your healthcare access
In the future, do you think telehealth will improve your access to healthcare?
- Yes, it will improve access a lot
- Yes, it will improve access a little
- No, it will not improve access
- New telehealth provider communicated results with PCP (among those who had a telehealth visit with a new provider)
During your telehealth visit with a new provider that you had not previously met, did the new provider communicate the results of your visit with your primary care provider?
- Yes
- No
- Do not have primary care provider
- Don't know
- Most recent telehealth with new or existing provider
Thinking of your most recent telehealth care experience, was it with a healthcare provider you had visited in the past or with someone you had not previously met?
- Someone who has seen you in the past
- Someone you had not previously met
- Necessity of follow-up in-person visit after telehealth visit (among those who have had an in-person follow-up to telehealth visit)
Thinking of the most recent time that you had a telehealth visit that required an in-person follow-up within 30 days, which of the following statements best describe whether or not each visit was necessary to treat your condition?
- Neither visit was necessary
- The initial telehealth visit was necessary, but the follow-up in-person visit was not
- The initial telehealth visit was not necessary, but the follow-up in person visit was
- Both the in-person and telehealth visits were necessary
- In-person follow-up to telehealth visit
Have you ever had a telehealth visit that required a follow-up in-person within the next 30 days to address the same condition?
- Yes
- No