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Quality
How do Americans perceive the quality of their care? Explore the latest research and insights on Americans’ perceptions of health outcomes, providers and responsiveness to determine how well the U.S. healthcare system is working.
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“I believe 50% of the time I receive the quality of healthcare I deserve and the other 50% I do not. I truly believe if I wasn’t educated on healthcare I wouldn’t be as healthy.”
Sheila N., 64, IL 
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“My physician only wants to hear one problem. ... That's very subpar care. I come into the doctor's office, I should be able to talk to him about whatever I have going on.”
Walter M., 61, CO 
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“I am happy that I live in a more urban environment because I do have a lot of options that other people don’t in terms of being able to make those decisions to ensure that I am getting quality healthcare.”
Patricia B., 70, LA