Gallup News Article
Quality
How do Americans perceive the quality of their care? Explore the latest research and insights on Americans' perceptions of health outcomes, providers and responsiveness to determine how well the U.S. healthcare system is working.
The Latest
Patient's trust in accuracy of AI-generated health information
[ASKED AMONG PATIENTS WITH A PRIMARY CARE PROVIDER] How much do you trust or distrust the accuracy of health information and advice generated by AI tools or chatbots?
- Strongly distrust
- Somewhat distrust
- Neither trust nor distrust
- Somewhat trust
- Strongly trust
- Refusal
Explore Insights
Gallup News ArticleU.S. Adults' Ability to Afford Healthcare at a Five-Year Low
"I believe 50% of the time I receive the quality of healthcare I deserve and the other 50% I do not. I truly believe if I wasn't educated on healthcare I wouldn't be as healthy."
Sheila N., 64, IL 
ReportWest Health-Gallup 2022 Healthcare in America Report
West Health PerspectiveYour Patients Aren't Waiting
"My physician only wants to hear one problem. ... That's very subpar care. I come into the doctor's office, I should be able to talk to him about whatever I have going on."
Walter M., 61, CO 
Gallup News ArticleAmericans Turning to AI to Supplement Healthcare Visits
ReportWest Health-Gallup Healthcare Affordability and Value Indices 2021-2024 Report
Gallup News ArticleU.S. Mental Health Ratings Continue to Worsen
"I am happy that I live in a more urban environment because I do have a lot of options that other people don't in terms of being able to make those decisions to ensure that I am getting quality healthcare."
Patricia B., 70, LA 
Gallup News ArticleCost Leads Americans' Top-of-Mind Healthcare Concerns